Privacy Policy for Nordlyd Podkaststudio

This privacy policy explains how Nordlyd Podkaststudio collects, uses, discloses, stores, and protects personal data in connection with its podcast-studio services. It applies to personal data processed when you contact us, book or use our studio services, visit our website, communicate with us, or otherwise interact with Nordlyd Podkaststudio.

1. Introduction and company information

The data controller responsible for the processing of your personal data is:

• Company: Nordlyd Podkaststudio
• Address: Thorvald Meyers gate 35, 0555 Oslo, Norway
• Email: [email protected]
• Phone: +47 22 84 67 19

Nordlyd Podkaststudio provides podcast-studio services, including studio booking, recording support, production assistance, technical setup, editing-related services, customer communication, invoicing, and related administrative and operational activities.

2. Data collection and processing

Nordlyd Podkaststudio may collect and process the following categories of personal data:

• Identification and contact data: name, email address, phone number, company name, billing address, and similar contact details.
• Booking and service data: appointment details, studio reservations, service preferences, project information, and communication regarding bookings or productions.
• Payment and invoicing data: invoice details, payment status, transaction references, and accounting-related information.
• Technical data: IP address, device information, browser type, log data, and website usage information, where applicable.
• Communication data: messages sent to us by email, phone, contact forms, or other channels.
• Audio, video, and production-related data: content created, recorded, stored, edited, or otherwise handled as part of our studio services, to the extent it contains personal data.

We generally collect personal data directly from you. In some cases, we may receive data from third parties, such as business partners, payment providers, booking systems, accounting services, or publicly available sources, where permitted by law.

3. Purpose of data processing

Nordlyd Podkaststudio processes personal data for the following purposes:

• to provide and manage podcast-studio services;
• to handle bookings, scheduling, and customer requests;
• to communicate with clients, guests, collaborators, and suppliers;
• to prepare, issue, and manage invoices and payments;
• to maintain business records and fulfill accounting and tax obligations;
• to improve our services, operations, and customer experience;
• to ensure security, prevent misuse, and protect our systems and premises;
• to comply with legal obligations and respond to lawful requests;
• to establish, exercise, or defend legal claims.

4. Legal basis for processing

We process personal data only where we have a valid legal basis. Depending on the specific processing activity, the legal basis may include:

• Performance of a contract: when processing is necessary to provide studio services, manage bookings, or perform agreements with you.
• Compliance with legal obligations: when processing is required under accounting, tax, recordkeeping, or other applicable laws.
• Legitimate interests: when processing is necessary for our legitimate business interests, such as managing operations, improving services, securing systems, and handling limited business communications, provided that such interests are not overridden by your rights and freedoms.
• Consent: where we rely on your consent for specific processing activities, such as certain marketing communications or optional uses of personal data.

5. Data sharing and third parties

Nordlyd Podkaststudio may share personal data with third parties only when necessary and lawful. These third parties may include:

• payment service providers and banks;
• accounting, bookkeeping, and auditing service providers;
• IT, hosting, cloud storage, email, and software providers;
• booking and scheduling platforms;
• professional advisors, including legal and tax advisors;
• public authorities, where required by law;
• other service providers assisting with studio operations, maintenance, or administration.

We require third parties that process personal data on our behalf to protect the data and process it only according to our instructions and applicable law.

6. Data transfer to third countries

In some cases, personal data may be transferred to or accessed from countries outside Norway, the EEA, or the European Union, for example when we use international IT or cloud service providers.

Where such transfers occur, Nordlyd Podkaststudio will ensure that appropriate safeguards are in place, such as:

• an adequacy decision by the relevant authority;
• standard contractual clauses or equivalent transfer mechanisms;
• additional technical and organizational measures where necessary.

7. Storage duration

Nordlyd Podkaststudio retains personal data only for as long as necessary for the purposes for which it was collected, or as required by law.

• Customer and booking data: retained for the duration of the customer relationship and for a reasonable period thereafter.
• Accounting and tax records: retained for the period required by applicable law.
• Communication records: retained as long as needed to handle the inquiry or business relationship.
• Consent-based data: retained until consent is withdrawn, unless another legal basis applies.

When personal data is no longer needed, it will be deleted, anonymized, or securely archived in accordance with applicable requirements.

8. User rights

Subject to applicable law, you may have the following rights regarding your personal data:

• Access: the right to obtain confirmation of whether we process your personal data and to receive a copy of that data.
• Rectification: the right to request correction of inaccurate or incomplete personal data.
• Erasure: the right to request deletion of your personal data in certain circumstances.
• Restriction: the right to request that we limit the processing of your personal data in certain situations.
• Data portability: the right to receive certain personal data in a structured, commonly used, machine-readable format and, where technically feasible, to have it transmitted to another controller.
• Objection: the right to object to processing based on legitimate interests and, in some cases, to direct marketing.

To exercise your rights, please contact Nordlyd Podkaststudio using the contact details below. We may need to verify your identity before responding. We will respond within the time limits required by applicable law.

9. Withdrawal of consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

You may withdraw consent by contacting Nordlyd Podkaststudio at [email protected]. If you withdraw consent, we may no longer be able to provide certain optional services or communications.

10. Right to complain

If you believe that Nordlyd Podkaststudio has processed your personal data in a way that does not comply with applicable privacy laws, you have the right to lodge a complaint with the relevant supervisory authority.

In Norway, this is typically the Norwegian Data Protection Authority (Datatilsynet). We encourage you to contact us first so that we can try to resolve your concern directly.

11. Data security

Nordlyd Podkaststudio takes appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction. These measures may include:

• access controls and role-based permissions;
• secure storage and transmission methods;
• regular updates and security maintenance of systems;
• backup and recovery procedures;
• staff awareness and confidentiality obligations;
• physical security measures for studio and office environments.

While we strive to protect personal data, no system can be guaranteed to be completely secure.

12. Contact information

If you have questions about this privacy policy or our processing of personal data, please contact:

• Nordlyd Podkaststudio
• Thorvald Meyers gate 35, 0555 Oslo, Norway
• Email: [email protected]
• Phone: +47 22 84 67 19

13. Changes to privacy policy

Nordlyd Podkaststudio may update this privacy policy from time to time to reflect changes in our services, legal requirements, or processing practices. The updated version will be made available through our usual communication channels or on our website, where applicable.

We encourage you to review this privacy policy periodically to stay informed about how we process personal data.